Tuesday, December 31, 2013

Knitpicks Customer Service IS Wonderful!

 Al's cowl is lovely.  The picot edge design sets it off.
She has another skein of yarn left so she's making a hat to match.
The pattern from Quince was not well written, but AL winged it. 
So fair warning on that :)

 Next up for Al is this beauty of a shawl.  

My Christmas gift sock yarn in Goldfish in the Water
colors, (thank you) is busy.   I frogged the goldfish already. 
I was trying a slip stitch pattern and it just wasn't floating…

Called Knitpicks yesterday :
Customer Service Extraordinary
They have been having issues with the swift shipment and will send me a new part.  I was assured if I was not satisfied they will send me another swift.  I do not have to box the other up and bother with shipping either. :) 
When your swift has no lift, it's time to switch. 

Happy New Years Eve
Thanks for another year of knit inspiration, 
kinship and 
daily comments. 
If you need a resolution, lurkers, (family included ..ahem) 
resolve to leave more comments! 



11 comments:

Tanna at The Brick Street Bungalow said...

Oh, Kathy, Al and her cowl are just beautiful. I know you enjoyed having family together. Wishing you all the best in 2014!! blessings ~ tanna

Nancy said...

Yea for Knit Picks! I've had great experiences with their Customer Service, too.

Happy New Year to Kathy b's family!

fancystitching said...

You will love the yarn swift! I purchased one several years ago and my granddaughter LOVES to help wind my yarn using it.

Happy New Year, Kathy B. I hope the coming year brings lots of blessings and good things your way.

Araignee said...

I have the KP swift also and I love it. So do my cats who think it's a big cat toy!
All the best in 2014!

Alyssa said...

OMG! I love that sock yarn. I hope you find a good pattern for it. It's so pretty!

I've also had great customer service with Knitpicks. I think they are awesome :)

Dee said...

Al's cowl is indeed lovely. Love the composition of the photo too. VERY artsy and beautiful.

Wishing you a very happy New Year. Hope 2014 is your best year EVER!

KSD said...

Thank you for coming into my life, and to my rescue, this year. Love to you and yours.

Mrs. Micawber said...

Wow, Al is a knockout! And so is her cowl.

Love the name Goldfish in the Water ... perfect colours too. :)

Mereknits said...

Kathy, Happy New Year to you and your wonderful family. May 2014 be full of creativity!
Meredith

SapphireBlue said...

The cowl is a great gift.

Kim in Oregon said...

Beautiful cowl and beautiful woman. WIll have to make that one!

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